Transport Administrator- Felixstowe
Salary £27K
Hours 8am – 5pm (Flex)
Pension
Casual Dress
Free Parking
Company Socials

Transport Administrator is the ultimate logistics multitasker, responsible for coordinating the smooth movement of goods using approved third-party hauliers (aka the people who make sure things actually get from A to B). This role ensures transport bookings, cost control, and service levels are on point—while keeping everything fully compliant with contractual and legal requirements. In short: if it moves, you’ve probably organised it.

Key Responsibilities (a.k.a. What You’ll Actually Be Doing)

• Orchestrate daily transport operations with approved haulage providers—think conductor, but for trucks
• Secure those golden port vehicle booking slots (VBS) like they’re concert tickets
• Book collections and deliveries efficiently, balancing service levels, costs, and reality
• Ensure enough haulage capacity is lined up (because teleportation isn’t an option… yet)
• Build and maintain strong relationships with clients and hauliers—your phone will have favourites
• Monitor SLA & KPI performance (yes, spreadsheets will be your friend… eventually)
• Chase late deliveries like a polite but persistent detective
• Manage transport documentation (PODs, manifests, delivery notes—paperwork, but important paperwork)
• Verify and reconcile haulier invoices—spot the difference, save the budget
• Maintain rate cards, contracts, and contact lists (your organised brain will love this)
• Support cost tracking, reporting, and analysis—because numbers tell stories too
• Handle exceptions (delays, damages, claims… the plot twists of logistics)
• Collaborate with internal teams to keep operations running smoother than a freshly paved motorway
• Keep records audit-ready (because someone, somewhere, will check)
• Update ERP systems & databases accurately and on time

Skills & Experience

• Experience in transport, logistics, or supply chain administration
• Confident dealing with third-party suppliers/hauliers
• Strong organisation, coordination, and multitasking skills
• High attention to detail (you notice the extra zero before anyone else does)
• Proficiency in Microsoft Office (Excel, Outlook, Word)
• Strong communication & relationship management skills
• Ability to juggle multiple priorities in a fast-paced logistics environment

Desirable:

• Knowledge of UK transport & logistics operations
• Experience with ERP systems and Vehicle Booking Systems (VBS)
• Familiarity with Destin8
• Understanding of haulage rates, SLAs, and contracts
• Experience with invoice verification & cost control

Personal Attributes ?

• Proactive and solution-focused (you fix problems before they become stories)
• Calm under pressure (even when everything is “urgent”)
• Professional and confident with external partners
• Reliable, organised, and methodical (your to-do list has a to-do list)
• A team player who can also work independently