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Customer Service Advisor (12 month maternity cover)

  • Location

    Southampton

  • Sector:

    Logistics and Supply Chain

  • Job type:

    Contract

  • Salary:

    £9.00

  • Contact:

    Gemma Stoner

  • Job ref:

    fawl01

  • Published:

    28 days ago

  • Duration:

    12 Months Maternity Cover

  • Startdate:

    Immediate start available

  • Consultant:

    Gemma Stoner

Our client, one of the UK's largest suppliers of liquid petroleum gas (LPG), are recruiting for a Customer Service Advisor to join their established team based in Fawley, Southampton. 

The position...

  • Working 37.5 hours Monday to Friday with weekly alternating shifts of 0800-1630 and 0930-1800 with one-hour lunch
  • Paying £9.00ph 
  • Taking calls from customers and internal staff
  • Managing orders and customer accounts 
  • Dealing with invoice queries 
  • Minor invoice chasing to ensure accounts are bought up to date 
  • Free parking 
  • Potential this could become a permanent role
  • Working within a very experienced team with a wealth of knowledge and very positive atmosphere where everybody pulls together
  • Immediate start available 

What are we looking for from you?

  • Customer service experience an advantage
  • Must be hard working and resilient as peak times can be very busy
  • Computer skills an advantage but most work is carried out on in-house system for which full training will be provided
  • Good telephone manner and confident to take and make calls 
  • A problem-solving mentality with customer satisfaction paramount at all times 
  • On the job training with experienced Line Manager and long-term team members 

If you would like to be considered for this role then please send relevant CV. We look forward to hearing from you.