Warehouse Operative Job Interview Questions & How to Answer
There’s always high levels of demand for warehouse operatives and forklift drivers, making this a great industry to work in.
Give yourself the best chance at landing a warehouse job by familiarising yourself with the interview questions you’re likely to be asked, and prepare for how to answer them.
Depending on the role you’re applying for, you may not need any particular previous experience, while some jobs require certifications such as a forklift licence. The interviewer will be looking for someone with the right attitude, who is self-motivated and able to work well as part of a team.
Your interview may mainly focus on competency based questions to assess your experience and skill level, with some behavioural questions to determine whether you would be a good fit for the role (and the business).
So let’s take a look at some of the most commonly asked warehouse operative job interview questions and how to answer them.
Tell me about your warehouse experience
This is usually the first question at any job interview. The interviewer wants to hear an overview of your experience working in warehouse environments.
Give them a summary of your work experience to date, starting with your most recent role. Talk about your duties and responsibilities. Make sure you’re familiar with the job ad, and make sure that you talk about your experience with the duties that they listed.
Do you have a forklift licence? / Do you have any experience with heavy machinery?
If they ask about machinery or vehicles, they are likely referring to forklifts, pallet trucks and other similar equipment. This is the perfect opportunity to talk about any licences you have.
A forklift licence for example is highly desirable for a lot of employers, so can be beneficial when applying for warehouse jobs.
If you don’t have experience of operating a forklift or any other specific vehicles or machinery, then be sure to show your enthusiasm to learn and your willingness to undergo training.
Talk about health and safety considerations / how would you practice good health and safety?
Health and safety is vital when working in a warehouse. With this question, the interviewer wants to see that you understand common health and safety practices and how they apply.
Be sure to mention things like manual handling and proper lifting techniques, carrying out proper checks before using machinery, checking the area for forklifts or machinery before crossing the floor, trip hazards etc.
If you have completed any form of health and safety training, either at work or in your own time, you can talk about that too.
How do you handle working under pressure?
Working under pressure is a common occurrence in warehouses. The interviewer wants to know that you can be relied on to meet targets and tight deadlines.
Explain how you manage your time, manage the expectations of others, and demonstrate your understanding of working in a fast paced environment.
Do you have experience using stock management software?
If you’ve worked in a warehouse environment before, chances are you have used some form of stock management system.
Even if it’s not the software the interviewing company uses, you can talk about what you have used and what you used it for. There will be similarities between systems, so any you do have experience with will be beneficial.
How do you work as part of a team?
Warehouse operations, and logistics as a whole, rely on good cooperation and communication between team members. Demonstrate how you’ve worked well with others in your previous roles to improve service and efficiency, but also how you’re able to work independently when needed.
How would you make sure stock can be tracked, and what would your process be for dealing with lost items?
Storing goods and managing stock means that you’re responsible for it. With this question, the interviewer wants to hear that you understand the procedures for keeping goods safe and reporting and tracking them down in the event of loss or theft.
Communicate your familiarity with stock management and methods for tracking goods, an understanding of procedures to follow in the event of loss, and that you’re aware of ways to prevent theft.
How would you make sure that high volumes of orders are packed and shipped efficiently?
Talk about the specific methods and strategies you have used in previous jobs to improve speed and efficiency. These methods should be applicable to the job you’re applying for to demonstrate how you could add value to the business.
With this question, the interviewer is assessing your problem solving skills, as well as your experience.
We work with a range of industrial and logistics companies who are always on the lookout for new and experienced warehouse operatives and forklift drivers.
If you’re ready to apply for your next job, see our current industrial job vacancies here. For more help and advice on applying for jobs, or to find out about future job vacancies in your area, get in touch.